Tickets are non-refundable
No refunds will be issued once the ticket is purchased.
Event changes or cancellations:
In the event of cancellation, postponement, or change of the date by the organizer, the ticket price will be refunded to the ticket provider’s e-wallet.
Ticket holder responsibility:
It is the sole responsibility of the ticket holder to verify the event’s date, time, venue, and age policy. Early arrival is recommended. Late arrivals may be denied entry at the discretion of the organizer, with no right to a refund or compensation.
Security and venue access:
All attendees and their belongings are subject to security checks upon entry.
Prohibited or dangerous items will be confiscated. Any item deemed a risk to public safety, or the venue may be removed without notice.
Media & Recording:
By entering the venue, the ticket holder consents of being photographed, filmed, or recorded. These materials may be used in print, digital, and online media by the organizer.
Ticket resale:
Reselling tickets is strictly prohibited
Food & Beverage:
Outside food and beverages are not allowed inside the festival venue.
Entry Policy:
No age restrictions apply for the general entry.
Tickets are required for children aged 1 year and above
Children must always be accompanied by a parent or responsible adult.
Code of Conduct:
The organizer reserves the right to remove any individual who engages in behaviour deemed inappropriate, disruptive, or contrary to the spirit of the event.
Re-entry policy:
Re-entry is not permitted. Guests exiting the venue must purchase a new ticket to re-enter.
Lost items:
The organizer is not responsible for any lost or stolen items. A designated lost and found area will be available at the venue.
Strollers and accessibility:
Strollers are permitted. The venue provides facilities for guests with disabilities