Metro Boomin at Beyon Al Dana Amphitheatre Desert Garden

1.1  These terms and conditions of ticket sale and entry (“T&Cs”) apply to the sale of tickets sold for Events held at any premises managed by Al Dana Amphitheatre B.S.C. (Closed) (“ADA”) as venue manager whether organised by ADA or by other promoter. These T&Cs also apply for the sale of tickets sold for Events organised by ADA in any other premises. The promoter (being ADA or another promoter referred to as “Promoter”) is responsible for producing, promoting or providing the event, show, performance, attraction or other activity (“Event”) staged at the premises specified on the front of the ticket (“Venue”) and for which the ticket is sold (“Ticket(s)”). Ticket refers to any ticket, pass, wristband, lanyard, card, permission credential and/or other document or thing issued by ADA’s authorised ticket service provider which permits entry to the Venue for an Event. These T&Cs shall be read in conjunction with the Privacy Policy, the Conditions of Entry, all of which are available at https://www.beyonaldana.com.bh. A brief summary of the T&Cs is found on the ticket link of each Event together with any additional applicable terms and conditions of the Promoter.

1.2  By purchasing and/or using the Ticket, the ticket purchaser (“Ticket Purchaser”) is deemed to have accepted and agreed to be bound by these T&Cs. If the Ticket Purchaser is purchasing Tickets on behalf of others (“Third Parties”), it is the Ticket Purchaser’s responsibility to draw to each Third Parties attention these T&Cs and where they are available for viewing (Ticket Purchaser and Third Parties collectively “Ticket Holders”). Each Ticket Holder has the responsibility to read, understand and comply with these T&CS. By using a Ticket, Each Ticket Holder agrees to be bound by these T&Cs, Conditions of Entry, Privacy Policy and any accompanying obligations and responsibilities.

1.3  Any Ticket Holder who breaches these T&Cs may be liable for legal action, refusal of entry to the Venue and/or expulsion from the Venue.

2.1  The authorised points of sale (the relevant ticket services provider’s website(s), ADA’s call centre (+97317454444), box office and any other authorized points of sale as determined by ADA) shall, for the purpose of these T&Cs, be collectively referred to as “Authorised Ticket Outlets”. Tickets for Events may only be purchased from Authorised Ticket Outlets. Any sale or resale of Tickets on any other platform aside from the Authorised Ticket Outlets is strictly prohibited.

2.2  ADA accepts no responsibility for stolen or counterfeit Tickets purchased or obtained through unauthorised sources. Ticket Holders in possession of Ticket(s) that are counterfeit or have been reported as lost or stolen will be denied entry or expelled from the venue and may be liable to legal action.

2.3  Tickets will be sold on a first come – first served, best seat basis, subject to availability.

2.4  Ticket Holders are advised to check their Tickets upon receipt, as mistakes cannot always be rectified. Ticket Holders should contact ADA or the relevant ticket service provider Agent immediately upon receipt if there is a mistake.

2.5  Persons under 21 years of age should seek parental consent before purchasing Tickets from the Authorised Ticket Outlets (“Transaction”). Each Ticket Purchaser making a Transaction certifies that they are at least 18 years of age and that they have read and understood these T&Cs. Parents of Ticket Holder under 21 years of age are solely responsible for advising such Ticket Holder of these T&Cs

2.6  Ticket Holder(s) under twenty-one (21) years of age may not be permitted to enter certain areas of the Venue as determined or advised by ADA in its absolute discretion

2.7  For all Events, full payment (including any applicable booking/administration fee and value added tax) is required at the time of booking. If insufficient funds are available or if payment cannot be completed in full the transaction will not be completed and will be voided. 

2.10  ADA and/or the Promoter may specify a maximum number of Tickets that can be purchased by any one individual. 

2.11 Unless specifically stated, Ticket prices do not include any goods or any services other than shuttle buses services and the entry to the Venue and/or attendance at the particular Event. 

2.12 For certain Events, the Ticket Holder may be asked to present the debit/credit card used for the purchase and/or photographic ID (which for citizens/residents of the GCC must be a GCC ID card) in order to gain entry to the Venue. Failure to provide the relevant debit/credit card and/or ID may result in Ticket Holders being refused entry to the Venue in ADA’s sole and absolute discretion. No name changes or letters of authorization will be accepted in lieu of the relevant debit/credit card and/or ID under any circumstances.

No refund or compensation will be made under any of these circumstances.

4.7  Each Ticket Holder agrees to indemnify ADA for any and all damage, loss, liability or injury that it may suffer as a result of the Ticket Holder(s)'s failure to comply with these T&Cs.

6.1  Any complaint regarding the Event, its production or quality shall be directed solely to and dealt with by the Promoter. ADA bears no liability in respect of any such claims, save when ADA is the Promoter of the Event.

6.2  The Promoter may add, withdraw, reschedule or substitute any person, group, act, team, artist or personality from an Event or vary the advertised programmes, attractions, conveniences, prices, Event times, venues, seating arrangement or audience capacity to amend without any refund or compensation to the Ticket Holder and without any liability of ADA to the Ticket holder.

6.3  ADA provides no warranty, guarantee, promise of any nature regarding the date and time of a particular Event and cannot warrant, guarantee or promise that an Event will not be cancelled, delayed, postponed or changed.

6.4  ADA is not responsible for the actions of the artists and/or the Promoter and cannot guarantee that an Event will start on time. ADA is not liable for the actions, omissions, material, merchandise, statements and/or content provided and/or performed by the artist and/or Promoter. 

6.5  ADA, at its sole and absolute discretion, reserves the right to delay, postpone, cancel interrupt or stop the Event entirely due to adverse weather conditions, dangerous situations or any other causes beyond its reasonable control without refund any compensation to the Ticket Holder.

6.6  The Promoter and ADA shall not be liable to any Ticket Holder(s) for any loss or damage, whether direct or indirect (including, but not limited to, travel and accommodation costs), that is incurred as a result of an Event (or any part of an Event) being cancelled, postponed or changed.

7.1  For the comfort, safety and enjoyment of all Ticket Holders, staff and event participants, Ticket Holders must on entry into and inside the Venue comply with:

a. The Conditions of Entry to the Venue;

b. Any and all the directions or announcements from ADA’s staff and any other requirements relating to access and safety given by ADA or authorities;

c. All laws and regulations of the Kingdom of Bahrain;

d. maintain safe, prudent and respectful behaviour at all times;

e. be responsible for all his/her own personal items. Neither ADA nor the Promoter will be responsible for any damage to, loss or theft of a Ticket Holder’s personal property.

7.2  Each Ticket Holder attends an Event at his/her own risk, and voluntarily assume all risks and danger incidental to the Event. Neither ADA nor the Promoter is responsible or accepts any liability for any direct or indirect loss, accident, damage, personal injury, death or health problem (whether arising directly or indirectly from any existing medical condition or otherwise), including that of any children under a Ticket Holder’s care, in relation to or in connection with such attendance of the Event.

8.1  No exchanges or refunds will be made under any circumstances, including but not limited to

a. Any circumstances beyond the reasonable control of ADA, including but not limited to adverse weather conditions, natural disasters, acts of God, actions of government or state (including any period of declared national mourning or holiday for the Kingdom of Bahrain), act of any third party that is out of the control of ADA, war, terrorism, civil commotion or insurrection, threats or labour disputes of whatever nature;

b. A change in a Ticket Holder's personal circumstances;

c. Each Ticket Holder is solely responsible for complying with all immigration, customs and legal requirements of any relevant authority for entry into the Kingdom of Bahrain (including, but not limited to, obtaining an entry visa or permit of any kind). No exchanges, refunds or replacements of Tickets will be given to a Ticket Holder for failure to comply with such requirements or his or her inability to obtain (or his or her denial, cancellation, expiration or revocation of) an entry visa or permit, for any reason whatsoever. Each Ticket Holder is advised to review all immigration, customs and legal requirements for entry into the Kingdom of Bahrain prior to purchasing any Ticket(s) for an Event.

8.2  The Promoter may at its sole absolute discretion refund the face value of the Ticket if the Event is cancelled in its entirety and cannot be re-scheduled. Such refund will be according to the Promoter’s refund policy and the conditions of refund will only apply to the Event for which the Ticket has been purchased.

8.3  In case the Event is postponed, the Promoter may at its sole absolute discretion refund the face value of the Ticket provided that the relevant Ticket Purchaser has confirmed in writing to ADA and/or its authorised ticket service provider that the re-scheduled date is not convenient, and that the Ticket Purchaser complies with ADA’s refund and exchange policy.

8.4  For the avoidance of doubt, in respect of a Ticket for which monetary consideration has not been paid, no refund or other costs will be paid or payable to the holder of such Ticket pursuant. 

8.5  Ticket Holders must keep Tickets safe and in good condition. Such Tickets cannot be replaced if lost, stolen, damaged or destroyed unless otherwise agreed by the Promoter and fees may apply for any such replacements. ADA is not obliged to replace Tickets under any circumstances.

8.6  Tickets are not redeemable for cash.

9.1  ADA collects personal information about each Ticket Purchaser to the extent necessary to manage and operate the Venues and Events. Further details on the use of personal information are provided in ADA’s Privacy Policy which is available at https://www.beyonaldana.com.bh.

9.2  Filming, photography and recording may be carried out at the Venue from time to time, Ticket Holder consents to being included in such films and recordings and the use, reproduction, storage, distribution and broadcasting of such films, photographs and recordings (including any copies made) without payment or notice as indicated in the Conditions of Entry.

10.1 These T&Cs shall be governed by and construed, performed and enforced in all respects in accordance with the laws of the Kingdom of Bahrain. By agreeing to these T&Cs, Ticket Holder agrees to submit to the exclusive jurisdiction of the courts of the Kingdom of Bahrain.

10.2 Each of the provisions of these T&Cs is severable from the other(s). If any provision or part of a provision is or becomes invalid, unenforceable or illegal in any respect by a court of the Kingdom of Bahrein, such provision or part of such provision will, to the extent that the term is invalid, be deemed not to form part of these T&Cs. The remaining provisions or parts of such provisions will not be invalidated in any way. The invalid or unenforceable provision shall be severed or amended in such a manner as to render the rest of the provision and remainder of the T&Cs valid and enforceable.

10.3 Please note the above T&Cs may vary between Events and will be reflected on the specific Event page at https://www.beyonaldana.com.bh or at relevant ticket services provider’s website(s).

10.4 ADA reserves the right to update, modify or change these T&Cs from time to time. Any change will be available at https://www.beyonaldana.com.bh and will be deemed accepted and enforced.